Overview
Accounts allow the billing of services and the receiving of payments for those services. A patient generally will have several accounts to allow the separation of those services that are paid by different parties (e.g. patient, Medicare & health fund).
- A Patient Account is an account that invoices/receipts/adjustments can be raised upon.
- An Inactive Account is an account that cannot be used currently, generally because it is no longer applicable - See Activate/Deactivate an account
- A patient can have different accounts for different health funds and Medical Providers, it includes;
- Private Account: The patient (or parent/guardian) is responsible for the payment of the services. This also includes the following scenarios where the patient pays the outstanding amount and a claim processed via CareRight
- The patient pays out of pocket only - Rebate is paid via cheque, addressed to the Doctor
- The patient pays In full - rebate is paid electronically into the patient's account
- Workers compensation: Services rendered are as a result of a workers compensation claim through the specified agency.
- Legal: The services have been requested by a legal 3rd party.
- Medicare: The services will be bulk-billed and Medicare will pay directly.
- DVA: The patient is a DVA Health Cardholder and DVA will pay for the services.
- Health Fund: The patient is a member of the specified health fund and the billed eligible services will be paid by the fund.
- Hearing Services: The services provided for HSP (Hearing Services Program) eligible patients.
- Private Account: The patient (or parent/guardian) is responsible for the payment of the services. This also includes the following scenarios where the patient pays the outstanding amount and a claim processed via CareRight
- Access Patient Accounts - See Access Patient Accounts
- Create a New Account - see Add a New Patient Account
- Create a New Invoice - see Invoice from Patient Account
- Create Enquiries - See Review an Existing Account - Enquiries
- Take a Deposit - see Take a Deposit or Credit
- Accept Payment from Patient or Guarantor - see Create Receipt
- Take a refund - See Refunds
- To create an Estimate - See Estimate from patient account
