Overview
Once an Invoice is raised and not sent / not paid, the Invoice can be edited. There are 2 different ways you can edit an Invoice:
The main body of the Invoice
CareRight allows you to change the following on an invoice:-
- add/edit a referral
- change the invoice override code (the reason why no referral was attached)
- add/edit note
- medical provider of the services
- service location the services were delivered at
- claim type (for in-patient services)
- DVA treatment location type and disability text. To click here: Add DVA specified condition.
Editing a specific Line Item
CareRight allows you to change the following on an individual line:
- online item description
- Equipment ID
- restrictive override
- Hearing Services Program details
- general ledger audit code
- the following only have context if it is an inpatient service
- patient co-payment and excess
- informed financial consent type
- admission record the service is linked to
- other Medicare Online details
- Link an admission to this Invoice
To edit a specific line item:
- Search for a patient.
- Click Show.
- In the Main Menu, click Invoices & Credits.
- Select the All sub-menu tab.
- For relevant invoice, select Show.
- Scroll down to the Line items section.
- Select the Edit button for the line item to be altered.
- The Line Item details will display in addition, the Medicare Online & Administration sections can be modified.
- In an item level most fields are editable.
All other alterations to an invoice require the invoice to be reversed. Please refer to Reverse an Invoice for instructions.