Unmatched Correspondences
Letters (HL7) coming in from an external Transcription Service go through a matching process, if the letter cannot be matched to the patient they will be stored in the unmatched tab. From here the letter can be reviewed and matched to a patient record.
The Unmatched screen display the following information:
Field | Description |
|---|---|
Created At | The date that letter has been created |
Address To | Who the letter is addressed to / the letter recipient |
Description | This is a description of the letter. |
Match (Button) | Click this button to match any unmatched letters |
To match a letter to a Patient / Provider:
- From the CareRight Dashboard.
- Select Correspondence from Menu.
- Select Unmatched sub-menu (in the banner).
- The unmatched records will display.
- Select Match next to the relevant record.
- The Match Screen will open.
| Match | |
| Field | Description |
| Unmatched Provider Name | The original provider names for the unmatched ones |
| Provider | Select from the providers you have created to be matched |
| Description | The types of reports you have created |
| Notes | Additional comments you added for the correspondence |
| Unmatched patient Name | The original patient names for the unmatched ones |
| Patient | The detailed information for the patient to be matched |
5. Select the following information accordingly:
- Provider
- Patient
6. Once 'matched', select the Match button.
7. The letter will now be matched and you can:
- Edit the letter.
- Create follow-up.
Unmatched Correspondence - Interface
