Adjustments - Invoice and Item Level

Adjustments Made at Invoice and Item Level

Adjustments can be made to Invoices at an Invoices and Item level.

To adjust an Invoice

  1. Search for a patient.
  2. Click Show.
  3. In the Main Menu, click Invoices & Credits.
  4. Select the INVOICES  sub-menu tab.
  5. For relevant invoice, Click on the Invoice Number.
  6. Scroll down to Line items section.
  7. Select the Adjustment button.
  8. Complete fields using the table below as reference.
FieldDescriptionExamples
AmountThis is the amount to be adjusted$128.35
DateThis will default to todays' date18/06/2018
Adjustment TypeThis is the adjustment typeovercharged (Credit)
NoteEnter detailed notes for the adjustment adjustment due to overcharged amount

9. Click Create Statement, The adjusted amount will display on the line item.

Adjustments can also be recorded via the patient account directly, please refer to Adjustments- From Patient Accounts for more information.