Create New Status Trigger
To add an Appointment Status Trigger that sends a SMS message when an appointment status has changed (or a set number of minutes after creation), follow these steps:
- Click Administration.
- Click Appointments
- Click Appointment Triggers.
- Click New Status Trigger.
- Complete the fields using the table below for reference.
- Click New Status Trigger.
| Field | Description | Example |
| Name | The name of the trigger used when linking to Appointment Status | Appointment Status Notification |
| Required Condition | Trigger only activates if appointment is in this condition. (e.g. Any Unconfirmed condition, Any confirmed condition, Any condition, etc). Remember, each appointment status is mapped to a condition e.g. confirmed, unconfirmed, complete or cancelled. See SMS Setup for more details on this. | Any Unconfirmed Condition |
| Minutes to wait before firing | Number of minutes after the appointment is booked before the emails is sent. |
