This article is part of the systems administration guide. You will require administration access to view the pages mentioned in this article.
You can only delete a Message Type if it:
- has no templates associated with it; or,
- has never been used to send an SMS or Email.
If the message type does not meet these conditions then it must be Disabled.
Deleting a Message Type
- Click Administration.
- Select Correspondence from the menu.
- Select Message Types.
- Find the Message Type (eg. Patient Email, SMS ect) and click Delete (Delete button will only display if the message type has not been used previously and has no templates associated with it)
- Click OK to confirm.