Re-schedule an Appointment

Re-schedule an appointment

In this scenario, a client calls to reschedule and wants to choose another date and time.

  1. Follow the steps for Moving an Appointment.
  2. Your system administrator needs to have done the following in advance:
    1. Set up an appointment status called “Rebooked”.
    2. Changed the setting for Cancel Status Appointment On Transfer to “Rebooked”.