Add a Medical Referral (Referral In)

To add a Medical Referral, follow these steps:

  1. Search for a patient in need of a referral.
  2. Click Show.
  3. In the Main Menu, click Referrals.
    1. Any existing referrals will be visible on the screen, check that the referral hasn't already been added, if it hasn't proceed to the next step
  4. Click Referral In.
  5. Select who the Referral is from (Practitioner) from the list (if the practitioner is not in the list then jump to the next section Why would a practitioner not be listed?)
    1. Practitioners will only appear in the list if they have a valid provider number
    2. Note: If you cannot see the practitioner in the list, try searching via their provider number.
  6. Complete fields using the table below for reference.
  7. Click Create Referral.

Field Name

Description

Examples

Details

Referral From (Practitioner)

The name of the referring practitioner the referral letter is from.  This is taken from the professional contacts list in CareRight.  The practitioner MUST have a provider number to appear in this list.

The duration that the referral is valid will be based on the type of practitioner.  See Notes field below for more information.  

Dr Alan Jones

Prof Debbie Davies

 Medical Provider

Which provider the referral was sent to. If selected, when billing against this provider, the latest active referral to that provider will be selected.

 

If this field is left blank, then this referral can be used by any medical provider.

Dr John Smith

Referred On

Date that the referral was written/made

13/04/2015

Activated On

Date the referral was activated.  The expiry date of the referral will be generated from this date. So, if the active date was 17/04/2015 and the referral was valid for 12 months, then the expiry date will be 16/04/2016.

17/04/2015

Notes

This field is pre-populated with the duration of the referral (displayed as the number of months) and the provider number of the practitioner. The duration that the referral is valid will be based on the type of practitioner.  

GP Referral = 12 months

Specialist Referral = 3 months

 

You can manually override the length of the referral by:

Typing a different duration e.g. “9 months [provider number]“

Typing “indefinite  [provider number]“ to create an indefinite referral.

Note: Behind the scenes, system requires a time period for an indefinite referral, configured under System Adminstration > Accounting Setup > Indefinite Referral Period (years).

(example provider number below)

3 Months 2121331W

12 Months 2121331W

Indefinite 2121331W

Disabled (checkbox)

Referral Status

This can be either active or inactive.

This is automatically set to active when adding a referral.  

A process runs each night to make any expired referrals inactive.

Active

Reference

This is a notes field.


ServicesSelect from the drop-down list
Correspondence

Recipient Status

Indicates whether this referring practitioner is the:

Original Recipient (OR)

Carbon Copy (CC)

Blind Carbon Copy (BCC)

•No Copy

For letter correspondence for this referral.

 

Original Recipient



Medical Referrals 

When you select " Referral In" to add a Medical Referral, the information will display in this summary.  To view Referral information, select the Show button next to the relevant Referral.

Field Name

Description

Example

To

The associate/provider in your organisation that the referral was sent to

This field is optional

Dr John Smith

 

From

The name of the referring practitioner

Dr Alan Jones

Prof Mark Davies

Expires On

The date the referral expires.  This is calculated based on the date that the referral is activated

16/04/2016

Activated On

The date the referral is activated on.

30/04/2016

Duration

This is the period the Referral is active for (displayed as the number of months).

12 Months

Recipient

Indicates whether this practitioner is the:

•Original Recipient (OR)

•Carbon Copy (CC)

•Blind Carbon Copy (BCC)

For letter correspondence.

Carbon Copy