Recall a Scheduled SMS Message

Recalling a Scheduled SMS Message

If you schedule an SMS Message to send, it is possible to recall it (cancel sending) if you do so before the SMS message is sent.  A sent SMS message cannot be recalled.

To Recall an SMS Message from the OUTBOX tab,

  1. From the Patient record, Click Correspondence
  2. Select OUTBOX tab
  3. Once you have found the SMS message, click Show
  4. Click Recall.

The SMS message is now in a draft state with no Send At time set and appears under the DRAFT tab.