Alerts
Alerts are flags that let users know important information (usually clinical) relating to the patient.
Allergies
Allergies can also be attached to a patient so users know of any adverse reactions to drugs, food, animals, materials, etc.
Appointment
A scheduled time between a Patient and Provider; with statuses (Booked, Cancelled, etc)
Assessments
Assessments are designed and configured to your business requirements and the assessments can be created, edited and archived by your System Administrator.
Bulk printing
Bulk Printing allows for multiple letters to be sent to a single print job
Calendar view
A Calendar view is simply a view of the calendar that providers or locations can be assigned to. When the view is selected, the providers and locations that are members of the view will show in the calendar.
Correspondence
Communication by means of letters or e-mail
Credit
It is the money that you have to pay
CRM
Customer Relationship Management (CRM)
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. Platforms include: HubSpot, Salesforce and many others.
Debit
It is the revenue that you own
DRG
DRG
Diagnosis Related Group, often refers to AR-DRG. The current version in use is AR-DRG v10, until 1 July 2023 https://www.ihacpa.gov.au/resources/ar-drg-version-110
DVA
Department of Veteran's Affairs
Eclipse
ECLIPSE
Electronic Claim Lodgement and Information Processing Service Environment (ECLIPSE) is an extension of Medicare Online claiming.
ERA
Eclipse Remittance Advice
Events
Events allow you to track time and services delivered
Guarantor
The entity responsible for paying an invoice
HCP
Hospital CaseMix Protocol (HCP)
Hospital Casemix Protocol (HCP)
HPI-I
HPI-I
Healthcare Provider Identifier – Individual (HPI-I)
HPI-O
HPI-O
Healthcare Provider Identifier – Organisation
HSD
Human Services Directory
IHC
In Hospital Claiming
IHI
IHI
Individual Health Identifier
IMC
Inpatient Medical Claim
IFC
Informed Financial Consent
https://www.ombudsman.gov.au/publications-and-news-pages/publication-pages/brochures-and-factsheets/factsheets/private-health-insurance/informed-financial-consent
LMO
Local Medical Officer
Location
Physical location of the practice.
MBS
Medicare benefit schedule
Medical provider
A medical provider is a clinican, doctor, or similar individual. They can have access to Statutory Reporting, Calendar, Cases, Secure Messaging, Medical Provider Details, Prescribing information
MIMS
Medical Information Management System
MRN
Medical reference number
OEC
Online Eligibility Check
OPV
Online Patient Verification
PCOC
Palliative Care Outcomes Collaborative (PCOC)
Palliative Care Outcomes Collaborative
PCI
Patient Claim Interactive
PRODA
PRODA
Provider Digital Access
Provider
A provider (or medical provider) is a clinical, doctor, or similar individual. They can have access to Statutory Reporting, Calendar Sessions, Cases, Secure Messaging
Provider Number
Provider Number
An 8 digit identifier. (6 digits, 1 location character, 1 check character) See https://www.servicesaustralia.gov.au/how-to-apply-for-medicare-provider-number-or-pbs-prescriber-number?context=34076
Radiation Oncology
Radiation Oncology Billing items require specific price calculations for some items and a specific way to submit claims electronically.
Recall
Recalls are used as a reminder to follow up with a patient for a future review appointment
Reconciliation
It is useful to locate Transactions paid to you and to reconcile against your organisations bank account
Reservation
It is an appointment that is not attached to a patient, used to show an individual is Busy/Unavailable
Service Provider
Provider on an invoice called Service Provider
Telehealth Billing
The payment is a derived fee based on the original service item
Thelma
This requires registration with eHealthwise. Please contact Clintel for further information
VAED
VAED
Victorian Admitted Episodes Dataset
Workflow
Workflow is a progression of steps (tasks/events/interactions) that comprise a business process