Follow Up an Item (action)
From the CR Dashboard:
- In the Main Menu, click Followups.
- The follow-ups screen will display the following fields for any outstanding items.
- Select Show next to the relevant item for followup.
- Select the Followup Item button.
- This will take you to the associated item area i.e. Task or Result
- Action the item accordingly i.e. Complete.
- Select the History button in the Follow ups section.
- This will open the followups screen.
- Select Complete to close the follow up (moved to Complete Tab).