Delete a Letter Template

This article is part of the systems administration guide. You will require administration access to view the pages mentioned in this article.

Obsolete templates can be made de-active/ disabled by removing the tick in the Approved check box. Old templates can be kept for historical purposes or deleted.

Disable a  Letter Template

1. Click Administration.
2. Select Correspondence from the left side menu.
3. Select Letter Templates.
   1. The letter Templates screen will display and show any existing templates already created.
4. Select the Edit button next to the relevant existing letter template.
5. Scroll down to the Approved check box and untick it.
6. Select Update Letter template button

Delete a  Letter Template

1. Click Administration.
2. Select Correspondence from the left side menu.
3. Select Letter Templates.
   1. The letter Templates screen will display and show any existing templates already created.
4. Select the Delete button next to the relevant existing letter template.
5. When prompted for deletion confirmation, click Ok.