Correspondence Tabs - Global/Location/Provider View

The Global/Location/Provider accessing of Correspondences have the following Tabs;

• INBOX - All the Incoming Correspondences for all locations(Global View) or Location (Location View) or specific Provider
• OUTBOX - All the correspondences sent to all locations(Global View) or Location (Location View) or specific Provider
• DRAFT - All the correspondences in the draft state across all locations(Global View) or Location (Location View) for specific Provider
• HELD -  All the correspondences in Held state across all locations(Global View) or Location (Location View) or for specific Provider
• ALL - All the correspondences  across all locations(Global View) or Location (Location View) or for specific Provider
• BULK PRINTS - All the correspondences  across all locations(Global View) or Location (Location View) for bulk printing or for specific Provider
• UNMATCHED- All the unmatched correspondences across all locations(Global View) or Location (Location View) or for specific Provider. See Match unmatched correspondence for information on how to match them to a patient.
• ENQUIRIES - All the enquiries across all locations(Global View) or Location (Location View) or for specific Provider- See Create enquiry for instructions on steps to create a new enquiry.
• Assessments - All the active assessments  across all locations(Global View) or Location (Location View) or for specific Provider or patient

Correspondence Tabs - Patient-centric View

The patient-centric View of Correspondences has the following tabs.

• INBOX - All the incoming correspondences for the patient
• OUTBOX - All the incoming correspondences for the patient
• DRAFT - All the draft correspondences for the patient
• ARCHIVE - All the archived correspondences for the patient
• BULK PRINTS - Correspondences Bulk printed for the patient
• UNMATCHED - This will redirect to the Global Correspondence tab, To check whether the specific patient has got any unmatched correspondences.
• ENQUIRIES - All the enquiries recorded for the specific patient. See Add a new enquiry for the patient for more information on how to add an enquiry from a patient.
• Assessment - All the assessments recorded for the specific patient.
• CREATE - To create a Patient or contact letter. See Create a letter for instructions on how to create a patient letter.