Provided your System Administrator has configured one or more terminals for your Service Location(s), staff can collect issue refunds to Patients via a TYRO Terminal.
Interface
Making a refund
Where a patient needs to be refunded, find the appropriate transaction (typically by a statement) and choose to Refund.
Much like a regular TYRO - Payment; you are presented with similar options.
Where you select a method such as Eftpos (Credit) or Credit Card (Manual), if a relevant terminal is available you will be presented with the option to key in an amount, and Send to Terminal.
This will publish the figure you have input across to the terminal, where the patient can complete the transaction.