Description; Where an invoice has been receipted and the method of payment is Cheque and the cheque bounced , the workflow below is show the correct way to record an adjustment on the invoice,
The steps below is based on an assumption that the invoice was created, fully receipted and Banked. The invoice status is Paid.
1. In the Receipt screen, clicked Unbanked
2. Return to the invoice screen
3. Click Adjustment on the Line item
4. Select Dishonoured Cheque from the drop down
5. Click Next
This will successfully apply the adjustment and the Invoice status will changed from Paid to Billed
Below is what you will then see in the invoice.
