Create a Message Type

Create a Message Type

To create a  Message Type:

  1. Click Administration.
  2. Select Correspondence from the menu.
  3. Select Message Types.
    1. The Message Types screen will display.
  4. Select the New button at the top of the screen.
  5. Complete fields using the table below as a reference.
  6. FieldDescriptionExamples
    CategoryChoose to either create a:
    -Patient SMS Message: This is a message type that does not relate to an appointment and is for the patient. Messages of these types can be triggered to send on some system event, or they can be sent via the Patient Correspondence > New SMS screen.
    -Appointment SMS Message: This is a message that relates to an appointment. This could be triggered to send at the creation of an appointment (or x minutes after creation), or as a reminder a set period before the appointment occurs.
    Patient SMS Message
    Appointment SMS Message
    Code A unique name for the Message Type Patient SMS Messages:
    -New patient SMS
    -Patient has not returned admission back
    Admission SMS Messages:
    -New Appointment: Surgery
    -Appointment Reminder
    DescriptionA general description for the Message TypeNew patient SMS:
    "New patient SMS message welcoming them to the organisation"
  7. Click Create Message Type.