Deleting a Message Type Template

This article is part of the systems administration guide. You will require administration access to view the pages mentioned in this article.

You can delete a Message Type Template if it has never been used to send an SMS or Email.

To do this:

  1. Click Administration.
  2. Select Correspondence from menu.
  3. Select Message Types.
  4. Find the Message Type (eg. Patient Email, SMS ect) the template belongs to and click on Templates
  5. Click Edit to make changes to the template settings
  6. Click Delete  (Delete button will only display if the template has not been used)
  7. Click OK to confirm.