This process describes the follow scenario: A patient wants to cancel an appointment and be added to a wait list for a future appointment. (Status Pending).
- Create an appointment for the patient.
- Right click on the appointment.
- Select Move to Wait List.
- Select “Pending…”.
- Enter the priority – this dictates where the entry will appear in the wait list order.
- Wait list priority values accepted: 1-99. Only integer and no non-numeric characters accepted.
- A validation error will appear if you enter an invalid value.
- Add details of when the patient would like the appointment.
- Click OK.