Placing a Patient on a Wait List

This process describes the follow scenario: A patient wants to cancel an appointment and be added to a wait list for a future appointment. (Status Pending).

  1. Create an appointment for the patient.
  2. Right click on the appointment.
  3. Select Move to Wait List.
  4. Select “Pending…”.
  5. Enter the priority – this dictates where the entry will appear in the wait list order.
    1. Wait list priority values accepted: 1-99. Only integer and no non-numeric characters accepted.
    2. A validation error will appear if you enter an invalid value.
  6. Add details of when the patient would like the appointment.
  7. Click OK.