Medical Providers

This article is part of the systems administration guide. You will require administration access to view the pages mentioned in this article.

Medical Providers are created in the same way as Providers, with the additional section for Accounting and Medical Provider Details.  This is for claiming purposes, whether that be in hospital claims, fund claiming and also online versus paper based claiming.

Add a Provider or Medical Provider 

Things to consider and prepare prior to Medical Provider Set up:

1. Medical Provider's Rate and Fees - If the new Medical Provider has a unique rate table, then you need to create a new rate table.

2. Calendar Sessions - Times the new Medical Provider is Consulting or Operating.

3. Calendar View - Would you like to set up a new calendar view?

4. Invoice Templates

Step 1. Add a Provider with a log in 

(If log in is not required go to Dashboard > Providers > New)

  1. Access Administration.
  2. Select Users and Groups from the menu.
  3. Select Staff Members sub menu item.
  4. Select New Medical Provider button.
  5. Fill in the following fields referenced in the table below.
  6. When done, select Create Staff Member.

Field

Description

Example

Title

Enter Provider's TitleDr

First Name

Provider's First nameJane

Middle Name

Provider's Middle nameAngelina

Last Name

Provider's Last nameSmith

Date of Birth

Provider's Date of Birth10/03/1971

Sex

Provider's SexFemale

Signature

Provider's initialsJS

ABN

Provider's ABN12345678494412

Disabled

(check box)

If ticked,  the Provider will be made inactive (Scheduled appt required disabling as well)n/a

Staff Member Category

Provider's Category - select from drop down listClinician

Staff Member Type

Provider's  Staff Member Type  - select from drop down listDoctor

Statutory Reporting

AHPRA Medical Board Registration

Provider's   AHPRA number (Mandatory for VAED)MED0000000081

HMDS Speciality of Clinician

Provider's  Hospital Morbidity Data System specialtyCardiology
HPI-I (Healthcare Provider Identifier-Individual )Provider's HPI-I

8003 6000 3000 0000

QHAPDC Treating Doctor Code

Provider's  QHAPDC code
QHAPDC Standard Unit CodeProvider's  QHAPDC Standard Unit code
PCOC Team IdentifierPalliative Care Outcomes Collaboration Identifier

Calendar

Schedule Appointments

(check box)

Indicate that you wish to schedule appointments for the provider.

Note: 

  • This checkbox can only be disabled if all  Appointments are in a Closed status. If you cannot unchecked this, raise a ticket with Clintel
  • Where a provider is disabled, this checkbox must be unchecked so the Provider's name does not display in the appt screen.

TRUE

Default Appointment Duration

Set a default appointment duration for the Provider30mins

Initials

Initials to appear in the appointment Calendar to identify the provider (can be full name).

The order providers appear in the calendar view will be arranged by Initials (ascending 1-999, A-Z)

(for Dr John Smith)

 

JS

Calendar Views

(check box)

This will list the available Calendar Views as set up in Administration> Appointments

Doctors = Yes

Nurses = No

Medical Provider Details

Medical Provider Display Name

Click here for more information on Provider vs Medical Provider

 

Default Provider Number

Ensure that this number is at least 8 digits long. If less, then add leading zeros.

 

Hearing Services Qualified Practitioner Number

This relates to HSP

 

Professional Category

Medical Provider's Professional Category - select from list

 

Accounting Initials

Provider's intial

 JS

Is a Hospital

(check box)

If the Medical provider is not a Person but a Hospital, then tick the checkbox

 Yes/No

Auto cc referrers on requests?

(check box)

Where a referrers contact is recorded in the Patient record, all letters will auto CC that contact 

 

QualificationsEnter the Provider's qualification(s)MBBS, BSci (Med), FRACP, FRCPA, GAICD

Accounting

Rate Table

Select the applicable Rate table from the Drop down.
 If the medical provider has an individual rate table other than the Default, See how to Add a new rate Definition in System Admin Guide.  

 

Default Service Location

Set a default location for this Medical Provider

 Adelaide

Default Hospital Claim Type

Set a default Hospital Claim type

Agreements

Default Hospital Consent

Set a default Hospital consent

 Writing or Verbal

Linked Bank Account

Link to the Bank account setup by the administrator

 Jane's bank account

ABN

Medical Provider's ABN 

 

ABN Title

ABN Title

 

Is a referral required for all invoices?

(check box)

This value ensures the provider is available in the 'To:' drop list when adding a patient referral

(Yes or No)

Include in invoicing associates list

(check box)

Enable the checkbox for this Provider to come up when creating invoices. This is Mandatory to tick


(Yes or No)

Include in account management entities (check box)

This is Mandatory to tick

(Yes or No)

Always the service provider for their own accounts

This configuration (Always the service provider for their own accounts)  is set on a Provider details – CR Dashboard>Providers. Once this value is set for a Provider, CareRight skip the confirmation steps when a new Invoice is created.


Enable Rate overrides for Private accounts

This value allows for Rate table overrides during Invoice creation.

 

Item is not normal after care by default
  • This cover telehealth, phone items and  face to face consults. Items are 105, 91823 and 91833
  • Enable this if you want to enable consultation for this provider.

Applicable if Tyro has been configured to work with CareRight. MID is provided by Tyro and can be entered hear

Prescribing

Prescriber numberValidate maximum length of prescriber number as 7 digits

Prescription Authority Number


 

Prescriber CNS Number

Enter the Provider's unique CNS number for prescriber

 

Script paper

Depending on the Script Paper in stock. The latest Medicare updated script paper is 2022

 

 

Step 2: Create a user Login for the provider

From CareRight Administration:

  1. Click Users and Group →  Staff Members.

  2. Search for the New Staff member created  →  Show

  3. Click on Create User

  4. Enter Username, Password, Password Confirmation, Email

  5. Click on Create User

  6. Enter Username, Password, Password Confirmation and Email

  7. Click Create User

Step 3: Associate a Provider with a Service Location

Once a Medical Provider has been set up it can be associated with a Service Location.

  1. Access Administration.
  2. Select Locations from the menu.
  3. Select the Service locations sub-menu.
  4. Select the relevant service location and select Show button.
  5. Scroll to the section titled Medical Providers.
  6. Select the New button and the add Medical Provider screen will display.
  7. Add the following details:
    1. Medical Provider  - This is a drop down list, search for the Medical Provider.
    2. Provider Number - This is the Provider Number specialist to the Service Location.
  8. Select the Create Associate Location button.

 The Medical Provider is now associated with a Service Location, repeat this process for all relevant Providers for each Service Location.


Important Note on Not Normal After Care Invoicing

Where a line item is being created and:

  • The item number decomposes to “105” (eg, “105”, “105R”), and

  • The provider of the patient account has the new option “Item 105 is not normal after care by default” ticked as “Yes”

...then the line item will be created with “After care override” as “Yes” instead of the default of “No”.

Trigger API

An invoice created from the trigger API using the patient_account.build_invoice() function must also check the new flag when creating line items as described above.