Deleting or Making a Session Inactive

This article is part of the systems administration guide. You will require administration access to view the pages mentioned in this article.

Deleting or Making a Session Inactive

If a session is no longer occurring and you want to remove it from the calendar you can:

• Delete the session  
• Make the session Inactive 

Delete or Inactivate a session

1. Click Administration.
2. Select Appointments.
3. Select Calendar Sessions.
4. Choose a provider from the list.
5. Enter a date to sessions.
6. Find the session you wish to delete.
7. Next to the edit button, Delete will appear if no appointments have been booked into the session.
   1. Click Delete.
8. If delete does not appear, it means appointments have been booked in the session, so follow these steps:
   1. Open up the Appointment screen in a new tab.
   2. Click Find and select the day of the session.
   3. Any appointments need to be rescheduled or moved to the wait list. All appointments must have an cancelled appointment status.
   4. To check this, no appointment should appear on the Appointments screen once you have finished.
   5. Go back the Administration > Appointments >  Calendar Sessions tab.
   6. Click Edit on the session.
   7. Tick inactive.
   8. Click Save.
   9. If no active appointments exist within the session, then the record will save.
   10. If a message appears saying "Can't have active appointments. Please cancel all active appointments for this session before deactivating." then you'll need to repeat steps 6a-c.