Correspondence email settings

CareRight required correct configurations to be able to send emails to professional contacts and patient without using secure messaging

Prerequisites

  • CareRight must be configured first with Email before following this Guide see Email setup

Steps

  1.  Click correspondence on the left side
  2. From the correspondence screen, please select settings 

    3. From the screenshot shown above, there are two options list in the settings, you can click the edit button to enable or disable them

    4. When Enable Contact Letters Via Email is checked, this feature will be enabled in the CareRight system

    5. When Prefer Contact Letters Via Email is checked, this feature will be listed in the delivery option instead of print when sending a contact letter to the       practitioner (If you are unsure how to set delivery option, please refer here)

    6. Preferred delivery method for Patient correspondence, here you can choose the default patient letter  delivery method either Email or Address.

Notice:

In both cases, any valid secure message options are always selected first (argus / Healthlink / medical-objects)