Project Delivery at Clintel - The importance of Scope of the Project

How important is scope in our Projects?


High-level scope is defined in the project charter while low-level scope is defined in the business requirements document. 


Deliverables: Defining your deliverables goes a long way to defining the overall scope of the project


Boundaries: Boundary statements help to separate the stuff that is in scope and out of scope.


Activities that fall within the boundaries of the scope statement are considered “in scope” and are accounted for in the schedule and budget. 

If an activity falls outside the boundaries, it is considered “out of scope” and is not planned for.



Define the Product Requirements

Before we determine what will be in the project’s scope, you must be very clear about what are the product requirements, 

otherwise known as product scope . In other words, what are the functions and features required for the website, application 

and/or bespoke software solution being developed? Is there anything specifically that must be built into the design? Must it 

follow a specific set of branding guidelines? The list goes on.


Define the Process Requirements

Process requirements describe how people interact with a product and how a product interacts with other (often existing) 

business processes. When you discuss how data gets moved and how business transactions flow from one point to another, 

you are describing process requirements. For example, the requirements for billing transactions within a website, how such 

transactions link to invoicing and accounts, and at what point can staff view and alter the status of orders needs to be detailed.


How to define the scope of a project


Involve the correct stakeholders

It of course goes without saying that for a project to be delivered successfully, the correct stakeholders from the organisation 

commissioning the project must be involved very intimately at various stages of the project scope. When this does not occur, 

assumptions begin to be made (which are generally subjective) and stakeholder confusion can occur as the project goes on.


Identify the limitations

Perhaps even more important than what is in-scope for a project is what is out-of-scope for a project. Often it is crucial to 

document what will not be done, especially when it comes to software development – otherwise people will assume that certain 

things are to be executed that were not budgeted for or included in the project timeline.


Change Management

It is natural for parts of any large project to change along the way. While it is always best to avoid scope creep (a situation in 

which one or more parts of a project ends up requiring more work), sometimes it is unavoidable due to the changing nature of 

any business. In order to avoid disagreements and changes to a project’s scope by all stakeholders, both client-side and 

agency-side, it is best to have strict change management processes in place. Once scope is defined, it must not be changed 

without the appropriate change management functions taking place, at which point appropriate action can be taken to address 

the shifting project requirements.

So there you have it! A simple guide to getting your project off to the right start by correctly defining your project scope. At its 

very basis, effective scope management requires good communication to ensure that everyone understands the requirements 

of the project and agrees upon exactly how the project’s goals will be met. Once you have this bedded down, you have the 

foundation to commence and hopefully successfully complete your project.