IHC - Support Process

If you are having difficulty with IHC claim contracts, simply raise a ticket in redmine.

Include detail on:

  • What is the problem you are seeing?
  • Do you have a link to a specific invoice or claim showing this problem?
  • Who is your agreement with?
  • What is the behaviour your agreement says should be happening?
  • How have you represented this in CareRight?
    (Please provide links to the specific contracts, rates or items, and explain your rationale)