This article is part of the systems administration guide. You will require administration access to view the pages mentioned in this article.
First of all, you need to ensure anyone editing letters has the appropriate permissions.
See Groups for more details on setting permissions (allowed actions).
Grouping | Allowed action | Description |
Correspondence | Can view Letters | - |
Correspondence | Can edit letters | - |
Correspondence | Can configure letter templates | Can create/edit letter templates in the Administration area |
Correspondence | Can administer correspondence | Overall access to all correspondence administration |