Symptom:
When submitting a Medicare Request, you see an error similar to:
This is an error message from the underlying Medicare Web Service, indicating they have a temporary outage.
Resolution:
- Attempt to resubmit the request after 30-60 seconds. If the error is temporarily, it may have resolved itself in this period.
- If it still fails, escalate a request to Medicare to report the outage.
As of April 2022, there is no known status page similar to https://www2.medicareaustralia.gov.au/pext/ECLIPSEMonitor/external/eclipse_status.jsp
