Accessing Correspondence for a Patient

Access Correspondences
  1. Search for the Patient records
  2. Select Correspondence from the Menu
    1. The Correspondence screen will display  and will default to the 'Create' view
  3. From this screen (in the banner) you can access different tabs in Correspondence.
  4. You can also create the following correspondence, utilizing the buttons under the banner.
    1. New SMS
    2. Custom SMS
    3. New Email
    4. New Enquiry ( see Enquires)
    5. The 'create' correspondence screen is split into two sections:
    6. New Contact Letter
    7. New Patient Letters
      Interface

Types of Correspondence

CareRight allows for the creation of the following types of correspondence for a patient:

Type 

Description

To Who?

Letters

Create and print Letters

•Patients,

•Patient contacts, and

•Referring practitioners

SMS Messages

Create and send SMS Messages.

Receive SMS replies from patients.

•Patients

Email Messages

Create and send pre-set email templates.

•Patients