CareRight Manual
Refine
CareRight User Guide
Dashboard
Appointments and Calendar
Cases and Programs
Correspondence
MIMS
Events
Exports
Reconciliation
Imports
Billing and Claiming
Locations
Patient Search
Patient Record
Professional Contacts
Providers
Reconciliation
Reporting
Tasks & Followups
Theatre Lists
Wait List
Workflow
CareRight Navigation
Assessments (Forms)
Clinical Record
Contacts and Enquiries
Diagnosis and History
Document Management
Hospital Admissions
Medication and Prescription
Pathology & Radiology
Referral
Wait List and Reservations
*Review Articles
Tyro Transactions
My Heath Record
Quick Reference Guide
Training Guide
0820 Patient Summary in Training Guide
0900 Staff and Provider Management in Training Guide
0790 Document Management in Training Guide
0850 Referrals in Training Guide
0770 Correspondence, Communication, Templates in Training Guide
0740 Clinical Record (EMR) in Training Guide
0780 Diagnosis - Clinical Coding in Training Guide
0840 Medications & Prescribing in Training Guide
0840 Prescribing in Training Guide
0705 Appointment and Scheduling in Training Guide
0870 SMS/Email in Training Guide
0710 Billing and Cash Management & 0712 Claiming in Training Guide
0211Location topics vs Global topics training guide
My Health Record
Tyro
Task Overview
Frequently Asked Questions
Systems Administration Guide
Appointments and Calendar
Assessments (Forms)
Accounting, Billing and Claiming
CareRight Navigation
Case Management
Contacts and Enquiries
Correspondence
Document Management
Data Model
Generic Codes
Global Settings
Hospital Admissions
Integrations
Locations
Medication and Prescription
Pathology & Radiology
Patient Record
Professional Contacts
Program Management
Providers
Secure Messaging
User and Group Management
Workflow
Metrics
Reports
Translations
TYRO
Patient Portal
My Health Record
Online Booking
Release Notes and Schema Changes
Archived Release Notes & Schema Changes
Assessment (Forms) Builder Guide
Designing Assessments
Troubleshooting/Diagnosis Guide
Videos
Dashboard
Appointments and Calendar
Cases and Programs
Correspondence
Events
Exports
Followups
Reconciliation
Imports
Billing and Claiming
Locations
Patient Search
Patient Record
Professional Contacts
Providers
Reporting
Tasks
Theatre Lists
Uninvoiced Admissions
Wait List
Workflow
CareRight Navigation
Assessments(Forms)
Clinical Record
Contacts and Enquiries
Diagnosis and Problems
Document Management
Hospital Admissions
Medication and Prescription
Pathology and Radiology
Referral
Wait list and Reservations
Tyro Transactions
PRODA
Table of Contents
Table of Contents
Toggle navigation
Troubleshoot guide
Contact us
Refine
CareRight User Guide
Dashboard
Appointments and Calendar
Cases and Programs
Correspondence
MIMS
Events
Exports
Reconciliation
Imports
Billing and Claiming
Locations
Patient Search
Patient Record
Professional Contacts
Providers
Reconciliation
Reporting
Tasks & Followups
Theatre Lists
Wait List
Workflow
CareRight Navigation
Assessments (Forms)
Clinical Record
Contacts and Enquiries
Diagnosis and History
Document Management
Hospital Admissions
Medication and Prescription
Pathology & Radiology
Referral
Wait List and Reservations
*Review Articles
Tyro Transactions
My Heath Record
Quick Reference Guide
Training Guide
0820 Patient Summary in Training Guide
0900 Staff and Provider Management in Training Guide
0790 Document Management in Training Guide
0850 Referrals in Training Guide
0770 Correspondence, Communication, Templates in Training Guide
0740 Clinical Record (EMR) in Training Guide
0780 Diagnosis - Clinical Coding in Training Guide
0840 Medications & Prescribing in Training Guide
0840 Prescribing in Training Guide
0705 Appointment and Scheduling in Training Guide
0870 SMS/Email in Training Guide
0710 Billing and Cash Management & 0712 Claiming in Training Guide
0211Location topics vs Global topics training guide
My Health Record
Tyro
Task Overview
Frequently Asked Questions
Systems Administration Guide
Appointments and Calendar
Assessments (Forms)
Accounting, Billing and Claiming
CareRight Navigation
Case Management
Contacts and Enquiries
Correspondence
Document Management
Data Model
Generic Codes
Global Settings
Hospital Admissions
Integrations
Locations
Medication and Prescription
Pathology & Radiology
Patient Record
Professional Contacts
Program Management
Providers
Secure Messaging
User and Group Management
Workflow
Metrics
Reports
Translations
TYRO
Patient Portal
My Health Record
Online Booking
Release Notes and Schema Changes
Archived Release Notes & Schema Changes
Assessment (Forms) Builder Guide
Designing Assessments
Troubleshooting/Diagnosis Guide
Videos
Dashboard
Appointments and Calendar
Cases and Programs
Correspondence
Events
Exports
Followups
Reconciliation
Imports
Billing and Claiming
Locations
Patient Search
Patient Record
Professional Contacts
Providers
Reporting
Tasks
Theatre Lists
Uninvoiced Admissions
Wait List
Workflow
CareRight Navigation
Assessments(Forms)
Clinical Record
Contacts and Enquiries
Diagnosis and Problems
Document Management
Hospital Admissions
Medication and Prescription
Pathology and Radiology
Referral
Wait list and Reservations
Tyro Transactions
PRODA
Home
Glossary
CareRight User Guide
Dashboard
Dashboard Interface
Accessing CareRight Online Help
Access User Profile
Appointments and Calendar
Manage Appointments
Appointments - Overview
Appointment Calendar
Find Next Available Appointment
Create a Patient Appointment
Double Booking an Appointment
Edit an appointment
Move or Rebook an appointment
Copying an Appointment
Cancel an Appointment
Re-schedule an Appointment
Change the Status of an Appointment
Deleting an Appointment
Showing Appointment Details
Advanced appointment
Dealing with no shows
Appointments Reminders, Followup and Communication
Send Correspondence for an Appointment
Send bulk SMS through appointment
Appointment reminder SMS
Appointment Report
Appointment Report
Reservations
Reservations - Overview
Create a reservation
Convert reservations to Appointments
Appointment List
Appointment list - Overview
Access Appointment List view
Print appointment list
Perform associated assessment
linking assessments to a particular appointment type
Online Booking
Booking an Appointment online - Patient
View/Action online booking appts - Staff
Telehealth with Coviu
Telehealth with Microsoft Teams
Cases and Programs
Case Management
Cases
Create a New Case
Edit a Case
My Cases & Programs
Delete/cancel a case
Assign a Patient Entitlement to Cases
Using Cases with Appointments, Plans/Entitlements
Bulk Assignment of Case Handling (by Category & Location)
Program Management
Program Attendances
Program Forecasts
Program Schedules
Program Sessions
Program Waitlist
SMS to Program Enrolees
Program Category
Program Admission
Program Admissions
All Programs
About Programs
Program Enrolments
Correspondence
Correspondence - Overview
Correspondence via Global/Location/Provider
Correspondence Global/Location Interface - Overview
Create a New Enquiry
Matching Unmatched Correspondences
Correspondence via Patient
Accessing Correspondence for a Patient
Create a new enquiry
Bulk Printing
Letter
Letters - Overview
Create a Patient Letter
Create a Contact Letter
Edit a Letter
Attach the supporting document for internal use
SMS
Patient SMS - Overview
Send Patient SMS- Using templates
Send Custom SMS to patient
Check SMS response
Recall a Scheduled SMS Message
Edit a draft SMS message
Email
Email - Overview
Send patient Email - using Templates
Edit Draft Email
Send Contact Letter to provider Email (Without Secure messaging)
Share a document securely with a patient
Correspondence Tabs
Correspondence Tabs - Overview
Correspondence Tab - Inbox
Correspondence Tab - Outbox
Correspondence Tab - Draft
Correspondence Tab - Held
Correspondence Tab - All
Correspondence Tab - Archive (Patient only)
Correspondence Tab - Bulk Print (Global/Location/Provider only)
Correspondence Tab - Enquiry
Correspondence Tab - Assessments
Correspondence - Secure Messaging
Correspondence with Healthlink
Sending and Receiving via Argus
Sending and Receiving via HealthLink
Sending and Receiving via Medical-Objects
Healthlink errors and troubleshooting them
Transcribed letters
MIMS
MIMS Prescription
Repeat a MIMS prescription
Prescription Printing Legislation Changes - Feb 2021
Events
Events Overview
Create or edit a Patient Event
Events - Bulk Delete
Adding Services to Events
Viewing All Patient Events
Reporting on Events via Datasets
Exports
Reconciliation
Reconciliation
Banking
Banking Electronic Transactions
Process Medicare Remittance Advices
Debtors Reconciliation
Aged Debtor
Aged Debtors Report (Aged Receivables Report)
Revenue Report
Debt Management for Old Accounts with no recent activity
Import BPoint, Stripe or other external Patient Deposits & Receipts
Imports
Billing and Claiming
CareRight Billing and Claiming Overview
Patient Accounts
Patient Accounts - overview
Activate/Deactivate an account
Add Account Flags
Create a New Patient Account
Review an Existing Account - Enquiries
Edit an existing patient account
Invoicing from Patient Accounts
Adjustments - From patient Accounts
Estimate from patient account
Take a Deposit or Credit - Via Patient Accounts
Refunds
Opening Balance - Only be used when organisations initially implement CareRight.
Access Patient Accounts
Account Statement
Billing - General
Accessing Invoices and Claims
Accessing Invoices and Credits
Raising an Invoice
Editing Invoices
Reversing an Invoice
Adjustments - Invoice and Item Level
Print an Invoice
Add DVA White Card Specified Condition Detail to an Existing Invoice
Share an Invoice
Hospital Billing
Invoicing an admission
Medical Invoices for Hospital Admissions
Online Eligibility Checks (OEC, ECM, ECF and ECO)
Link/Unlink an Invoice to an Admission
Marking the Admission Billing as Complete
Radiation Oncology Billing
Invoicing Radiation Oncology
Telehealth Billing
Telehealth Billing - Invoicing
Surgical Assistant Billing
Assistant Billing Overview
Assistant Billing - Invoicing
Claiming
Claiming Basics - Overview
Managing and Tracking Claims - Statuses and Filters
Accessing Claims
Accessing Claims - Global View
Accessing Claims - Location based
Filter invoices/Claims
PCI (Patient Interactive Claim)
PCI Claims - Overview
Send PCI Claim
Update and Resend a PCI Claim
Delete PCI Claim
PCI - Mark cancelled by Medicare
Statement of claim and Lodgement Advice
IMC (Inpatient Medical Claims)
IMC Claim - Overview
Send an IMC Claim
Send IMC Claims in Bulk
Resend an IMC Claim in Problem Status
ERA Reports for IMC Claim
Send All Location's IMC Claims in Bulk
IHC (In Hospital Claim)
In Hospital Claims - Overview
IHC - Generate an Eclipse claim
IHC - Generate a Thelma file
IHC - Generate an HC21 Form
Held Claims - Overview
Express IHC Claiming
Type C Certificate in Claiming
Theatre Banding and Multiple Theatre Rule for IHC Billing
Transitioning to Ecplise IHC Claiming
Resubmit an IHC Claim
IHC - Editing Accommodation Code
IHC Claims for Deceased Patients
IHC Rehabilitation Claims
Rehabilitation: Functional Independence Measures (FIM), AROC and AN-SNAP in IHC claims
IHC Palliative Claims
IHC Surgical Claims
IHC Same Day Claims
IHC Interim Billing
IHC Medical Claims
Medical Charges in an IHC Claim
IHC Obstetric Claims
IHC Critical Care Claims
Critical Care in the IHC Claim
IHC Claims involving Transport
Transport & Transport Charges in IHC Claims
Bulk Bill Claiming
Batch Claims Overview
Online Batch Claims
Generate and Send Online Batch Claims
Add Notes for Online Batch
Finalising a Batch
Medicare Processing and Payment Reports
Resubmit Bulk Claim
Manual Batch Claims
Manual Batch claim
Print manual batch claims
Unbatched Invoices
Unbatched Invoices
Troubleshooting
Error 2030 - Additional information required. If Accommodation Status Code is set to 'A' then Same Day Code must be set to '0', '1' or '2'. Error located in Segment EPD.
IHC - Support Process
Troubleshooting - Overview
Error 8018 - Date of Birth doesn't match Medicare Records
DHSEIN 10: Service temporarily unavailable
Error 9602 - This claim cannot be lodged through this channel. Please submit the claim via an alternative Medicare claiming channel.
Workcover Claim Submission Guide
Receipting
Receipting Overview
Access Patient Receipts
Payment From Patient
Payment of Invoices - Pay in Full
Payment of Invoice - Pay Out of Pocket
Payment of Invoice (Combined) From Guarantor
Add a Deposit - Via Invoices & Credits
Allocations
Reallocations
Online Booking
Invoice - Pay online
Locations
Location - Overview
Accessing Location
Service Location
Patient Search
Add a New Patient
My Patients List
Simple Search
Search Patient - Advanced
Search Patient Records - Simple
Patient Record
Patient Summary
Patient Summary
Merging a Patient
Address Book
Contact Details
Edit a Patient's Details
Other Relationships
Revert merged patients
Patient Banner
Patient Banner
Managing Pictures
Notices
OPV - Online Patient Verification
Online Patient Verification
Online Patient Verification - Error Codes
Print Forms and Patient Label
Merge Forms
Print HC21 Form
Print Patient Labels
SA Cancer Reporting Form
Export/Print Patient Records
Information Classification for sensitive or restricted patients
Plans and Entitlements Usage
Manage External Identifiers for Patient
Immunisations & Immunisation History
Professional Contacts
Professional Contacts Overview
Contacts, Inactive Contacts and Practices
Manage Professional Contacts
Manage Practice
Provider Directory
Creating a Professional Contact on the Fly
Add a Provider Number to a Professional Contact
Providers
Provider vs Medical Provider - Overview
Manage Provider / Medical Provider
Accessing Calendar Feed
Provider Dashboard (view own patients)
Reconciliation
Eclipse Remittance Advice - ERA Reallocation
Reporting
Basic Reporting
Reporting and Data Access Overview
Import Reports
Moving a Report from TEST to PRODUCTION instance of CareRight
Advanced Reporting
Run a new Report
Run a Dataset Report
Run an Audit Report
Run an Admission Report
Tasks & Followups
Followups
Followups - Provider View
Followup an Item
Complete a followup
Mark a Document for Follow Up
Tasks and Followups - Overview
Adding a Task
Viewing my tasks via Dashboard
View Tasks from Patient Record
View Tasks from Location
Theatre Lists
Theatre List- Overview
Manage Theatre Booking/appointments
Theatre Operation Report
Wait List
Waitlist
Workflow
Workflows Overview
Viewing and Editing Workflow Actions
Patient Recalls
Patient Recalls
Summary of Workflow
CareRight Navigation
General
Browser Shortcuts
Notifications Flag
Replacement Variables
Saving Changes
Spell Check
Using the Text Editor
Logging On
About Logging On
How to Log On
User Account
How to Logout
How to View your User Profile
How to Change Your Password
Assessments (Forms)
Run a New Assessment
Printing Assessments (Forms)
Sharing an Assessment with patients
Patient Assessments List
Provider Assessments List
Location Assessments List
Suggested Assessments/Activities
Clinical Record
Clinical Notes
Clinical Notes - Overview
Adding a Clinical Note
Clinical Note Audit Trail
Editing a Clinical Note
Strike a Clinical Note
Alerts and Allergies
Alerts
Allergies
Allergies when Utilising MIMS Integration
Image Gallery
Deleting an Image
Upload an Image
Using Images
Viewing an Image
Measurements
Adding a Measurement
Measurements
Viewing Historic Measurements
Checklists
Contacts and Enquiries
Contacts
Adding a New Contact in CareRight
Adding a Contact to a Patient Address Book
Deleting a Contact From a Patient Address Book
Converting a Contact to Patient
Merge Contacts
Enquiries
Enquiries - Overview
Creating an Enquiry
View Most Recent Enquiries
Viewing and Editing an Existing Enquiry
Setting up Two Factor Authentication (2FA)
Diagnosis and History
Diagnosis and History
Document Management
Manual Upload of Documents
Accepted File Sizes
Accepted File Types
Documents Provider
Bulk Documentation Importation
Categorisation of Documents
Deleting a Document
Display of Documents
Document Management
Documents Imported as Unmatched
Matching Documents
Statuses of Documents
Uploading the Same Document Twice
Viewing Documents
Hospital Admissions
Pre-admissions
Pre-admissions - Overview
Admissions
Admissions - Overview
Patient Admission Interface
Admission Categories
Outpatient Admissions
Admit
Copy Admission
Edit Admission
Cancel Admission
Admission Coding
Checking for Uncoded or Held Admission Records
Cancer Registry Reporting
Cancer Notifications
Cancer Registry Reporting
Running Reports - Cancer Registry
Diagnosis and Procedures
Quick Admissions Coding
Diagnosis
Diagnoses
Adding a New Diagnosis - during an Admission
Edit or Add a Diagnosis (After Admission has been created)
Deleting a Diagnosis
Procedure
Procedures
Adding Procedures
Delete a Procedure
Edit a Procedure
Grouping and Coding
Coding and Grouping
Copy Coding From Admission
Statutory Reporting
Drop Down Fields
Regenerate Reports
Running Reports
Running Reports on the First of the Month
Statutory Reports
VAED Locality
Validation Errors
Known Limitations
Palliative Care Outcomes Collaboration (PCOC) - Capturing Data
Hospital admission and Billing workflow
Accruals
Associated HC21 Form
Admission Data
Display Hidden Fields
Patient Snapshot
Recording Leave
Transport
Births
Non DRG Morbidities
Pre-Admission
Pre-Admissions
Converting a Pre-Admission to an Admission
Uninvoiced Admissions
Uninvoiced Admissions
Change search criteria in Uninvoiced Admissions
Invoice from Uninvoiced admission screen
Patient & Bed Tracking
Location Occupancy
Patient Tracking
Room/Bed Availability & Reservations
Discharge Planning & Discharge
Cancel Patient Discharge
Confirm a Pending Discharge
Discharge Planning
Start Discharge
Patient Details on Discharge Fields
Discharge Planning and Discharge Overview
Clinical (Shift) Handover Tools & Care Plans
Medication and Prescription
Add a new MIMS Prescription
Medications - Overview
Print Prescriptions
Non - MIMS Prescriptions
Add a non- MIMS Medication
Repeat a non-MIMS Medication
ASL Consent
View Medications
Creating an ePrescription with eRx
Pathology & Radiology
Pathology and Radiology - Overview
Creating a New Pathology or Radiology Request
Import Results to CareRight
Accessing Pathology & Radiology Requests & Results
Unprocessed Results
Review Pathology and Radiology Results
Printing Pathology and Radiology Results
Share Pathology Request Forms
Referral
Referrals - Overview
Add a Medical Referral (Referral In)
Create a Referral Out
Add a LMO Referral / informal referral (non medical)
Make Referral Inactive
High Volume Referral Triage and Management
Wait List and Reservations
Reservations
Reservations - Overview
Managing Reservations
Accessing Your Reservations
Releasing a Reservation
Wait List
Wait List - Overview
Placing a Patient on a Wait List
Moving a Patient From the Wait List
*Review Articles
Documents
SAML
Tyro Transactions
TYRO - Payments
TYRO - Refunds
TYRO - Review Transactions
My Heath Record
Charts
Fluid Charts
Quick Reference Guide
Training Guide
0820 Patient Summary in Training Guide
Patient Summary - Training Topics
Search and Creating Patient Records
Patient Banner Configuration (Super User)
Patient Demographics
Custom Patient Fields (Super User)
Patient Addresses, Phone & Consent
Relationships & Emergency Contacts (previously NoK)
Patient Notices - Using Notices
Configuring Patient Notices (Super User)
0900 Staff and Provider Management in Training Guide
0790 Document Management in Training Guide
0850 Referrals in Training Guide
0850 Referrals - Training Topics
Managing Professional Contacts
Managing Professional Categories (Super User)
Creating / Updating Referrals / LMO / Correspondence Contacts
0770 Correspondence, Communication, Templates in Training Guide
0740 Clinical Record (EMR) in Training Guide
0780 Diagnosis - Clinical Coding in Training Guide
0840 Medications & Prescribing in Training Guide
0840 Prescribing in Training Guide
0705 Appointment and Scheduling in Training Guide
0870 SMS/Email in Training Guide
0710 Billing and Cash Management & 0712 Claiming in Training Guide
0211Location topics vs Global topics training guide
Location based vs Global based concept
My Health Record
My Health Record Overview
View My Health Record - General Staff
View My Health Record - Provider
My Health Record - Access code
Access required to Patient's My Health Record
Common problems if there are issues with My Health Record
Upload to My Health Record
Usage - Auditing and Logs (System Administrators)
Tyro
Tyro overview
Tyro Workflow
Task Overview
Frequently Asked Questions
Admissions in Statutory Report Records
Cannot Access the User Guide
Display statutory reporting records which have been flagged for resubmission
Document types and size limit in CR
How do I add the new COVID19 MBS items?
How to access a different part of CareRight without exiting the current page
How to check Statutory Report for changed Admissions
How to configure Sinch MessageMedia from SOAP (Legacy) to REST within CareRight.
How to enter patient nicknames or alias in CareRight without impacting Online Patient Verification (OPV)?
How to Find Medicare Payments
Implement a new feature or functionality of CareRight
Printing in CareRight
Professional Contact requires Professional Category to be set for online claims
Project Delivery at Clintel - The importance of Scope of the Project
Reporting on Doctors finance
Reversing an Invoice
System Configuration and Training
Tracking Un-invoiced Admissions
Understanding Health Fund Codes
What clinical information integrates with Assessment and Letter writing
When I upgraded to 6.66, why did some of my templates change?
Why is my item price incorrect?
Gender & Sex modelling within CareRight
Reverse overview
Dishonoured cheque adjustment
Appointments End-to-End Configuration Summary
Patients with a single name
How to remove the older appointment from the system ?
DB4 / DB4E Assignment of benefit (digital signature)
Systems Administration Guide
Appointments and Calendar
Appointments - overview
Calendar Layout and Style
Calendar View Overview
Calendar Options
Hide or Display Appointment Notes for Provider's Dashboard
Hide or Display Appointment Notes for List View
User Preference for Calendar Views
Display Rooms in Calendar
Configuration and Setup
Appointment Types
Calendar Session Types
Creating an Unavailable Session Type
Calendar Sessions
Cloning Sessions
Create Sessions for a Provider
Defining Calendar Session Types
Deleting or Making a Session Inactive
Editing Calendar Sessions
Initial Setup for Unavailable Session Type
Restricting Appointment Types Allowed in a Session
Set the Default Appointment Type
Set Up Appointment Statuses
Create a new appointment type
Appointments and SMS
SMS Setup - One-off
SMS Configuration 1: Create Message Types and Templates
SMS Configuration 2: Set Up Appointment Triggers
SMS Set up
Appointments and Letters
Create Appointment Letter Templates
Appointments and Emails
Email Configuration 1: Create Message Types and Templates
Email Configuration 2: Set Up Appointment Triggers
Appointments and Reports
Providers and Appointments
Removing a Provider from the Calendar
Theatre and Appointments
Anaesthetic Choices and Appointments
Create New Theatre Session Types
Planning Complete Flag
Set Up Anaesthetic Choices
Theatre and Appointment Overview
Replacement Variables and Appointments
Replacement Variables Overview
Current Appointment
Future Appointment
Most Recent Appointment
SMS Configuration 1: Create Message Types and Templates
Message types overview
Create a Message Type
Enable SMS Message Type
Setting SMS Default Template
Create Templates for the Message Type
Update a SMS Template
SMS Configuration 2: Set Up Appointment Triggers
Appointment Trigger overview
Create appointment trigger type A
Create appointment trigger type B
Appointment Type Configuration
Create an appointment New Status Trigger
Limit Item Types Available for Invoicing
Assessments (Forms)
Assessments
Perform an Assessment After New Patient Creation
Accounting, Billing and Claiming
Accounting
Accounting Overview
Accounting Setup
Accounting General Setup
Accounting Setup - Reporting structure
Account Flags
Account Flags Overview
Adjustment Types
Adjustment Types Overview
Edit an Adjustment Type
Create a New Adjustment Type
Delete an Adjustment Type
Update Adjustment Types
Bank Accounts
Bank Accounts
Add New Bank Account Details
Contracts
Contracts - Overview
Events
Guarantors
Guarantors overview
Add a new guarantor
Access Guarantors
Edit a Guarantor
Merging Guarantors
Items
Billing Items
Adding a New Item Code
Editing an Item
Import Prices
Item Types
Items
Items With Unit Modifier
Items with a Derived Fee (MBS)
Bulk Price Changes
MBS Items
Multiple Procedure Rule (MPR)
Updating MBS Rates
Main Choices
Accounting Setup
Account Types
Patient Account Overview
Private Account Types
Assign Rate Table to Patient Account
Loan Accounts Overview
Rate Definitions
Rates Definition Overview
Add a New Rate Definition
Add a new rate table
Edit a Rate Definition
Bulk Deletion of Region Pricing
Rate Table
Configure a private account to use a health fund rate table
Region Pricing
Region Pricing
Services
Services
Surgical Assistant
Surgical Assistant - Overview
Surgical Assistant Items - Configuration
Access/Edit Surgical Assistant Items
Theatre Banding
Review Theatre Bandings
Add a Theatre Banding
Theatre Banding Overview
IHC Invoices - Theatre banding component
Registering for Medicare Online - Information Pack
Medicare Participants
Medicare Participants
IHC Registration Process – Onboarding for Claiming Online with New Health Fund
Telehealth Billing
Telehealth Billing Configuration
Radiation Oncology Billing
Radiation Oncology Billing
Invoices and Receipts
Claim Configurations (PCI,IMC,IHC and Bulk Bill)
Configurations for PCI Claims in CareRight
Configurations for IMC Claims in CareRight
Configurations for IHC Claims in CareRight
Configurations for Bulk Bill Claim
Permissions
CareRight Navigation
Backups
Using the Text Editor
Case Management
Case Category
Case Category
Case Settings
Case Settings
Case Management Overview
Contacts and Enquiries
Enquiries
Correspondence
Correspondence Overview
Correspondence Overview
Images
SMS
SMS
SMS Setup Overview
Substitution Variables for SMS and Email Templates
Email
Email Configuration
Email Configuration 1 - Create Message Types and Templates
Email Configuration 2
Email Setup
Correspondence email settings
Letter
Create a Letter/Clinical Note Template
Delete a Letter Template
Edit a Letter Template
Document
Adding a New Document Type
Edit a Document Type
Configure Import Directories
Disable a Document Type
Invoices, Receipts, Estimates
Replacement Variables
Merge Forms
Merge Forms
Printing Templates
Printing Templates - Overview
Printing Template Overrides
PDF Templates
Default PDF Printing Templates
Custom PDF Printing Templates
XSL-FO Templates
Default XSL-FO Printing Templates
Custom XSL-FO Printing Template
Replacing the Default Footer
Replacing the Default Letterhead
HL7
HL7 Correspondence Import
Import of Transcribed Letters (HL7)
Deleting a Message Type Template
Deleting a Message Type
Permissions
Spell Check
Set up template for digital signing of HC21
Document Management
Configure Clintel Uploader
Bulk Document Import
Bulk Document Importation
Data Model
Data Model
Generic Codes
Generic Codes Overview
List of Generic Code Tables
General Ledger Codes
Global Settings
Auto Print Setup
Backup Failed Message
Backup Locked Message
Default Printing Templates
Example Settings
Global Settings
Global Settings Configuration
Initial System Setup
Metric Units
Metrics
User Profile Settings
Global Settings Directory
Admission Data Collection At Discharge
Dates, Times, Timezones for National organisations
Hospital Admissions
Introduction to Admission
Admission Categories
Admission Categories
Add a New Admission Category
Admission Category Data Elements
Configuring Admission Categories
Archive Admission Categories
Cancer Site Rules
Cancer Site Rule Sets
Episode Procedure Code
Episode Procedure Codes
Episode Diagnosis Codes
Episode Diagnosis Codes
Grouper Settings
Coding and Grouping Setup
Grouper Settings
Statutory Reporting
Statutory Coding
Statutory Reporting Periods
Stat reporting changes for July 1 (NOT SA HEALTH ISAAC)
Statutory Reporting Overview
Palliative Care Outcomes Collaboration (PCOC) - Configurations
Admission Global Settings
Global settings related to admission
Integrations
API Server - HL7 MLLP Messages
API Server Configuration
Appointment API
Integrations FAQ
FHIR & HL7 Message Support - Detailed Matrix
Uploading Contacts to Salesforce
Locations
Locations
Location - Overview
Add a new Location
After adding a location
Location Details
Location Status
Locations - Add Rooms and Beds
Archive a location
Update a location
Import Locations using CSV file
Regions
Adding Custom Regions
Regions - Overview
Activate a region
Service Locations
Service Locations - overview
Update service locations
Add a service location
Edit service location options
Locations and Permissions
Allocate a staff to a location - Overview
Allocate Staff to Location
Add locations to groups
Medication and Prescription
ePrescription Overview
National Data Exchange (Real Time Prescription Monitoring) Setup
Electronic Prescribing with eRx
Medication Management & Medication Charting
EMMA Integration
General Prescribing
Custom Drugs
MIMS
Prescription Instructions
Print Prescriptions - Align Prescription paper
Medication Permissions
Pathology & Radiology
Medical Tests
Patient Record
Patient Settings
Alert Definitions
Adding Alert Definitions
Clinical Record
Adding a Clinical Note Category
Confidence Levels
Delete a Clinical Note Category
Edit a Clinical Note Category
Loading a Codeset
Clinical Note Templates
Patient Labels
Custom Patient Labels
Diagnosis Code
Adding Custom Codes
Image Categories
Adding an Image Category
Delete an Image Category
Edit an Image Category
Patient Settings
Person Fields
Problem Codes
Patient Fields
Custom Patient Fields
Patient Fields
Diagnosis & History Groups
Problem Codes
Plans and Entitlements
Professional Contacts
NHSD
Professional Categories
Provider Directories
Program Management
Program Categories
Providers
Edit a Provider
Add an Unavailable Session for the Provider
Adding Leave for a Provider
Add a New Medical Provider (With User Login)
Service Providers
Setting Up a Provider Calendar
Providers - For Review
Medical Providers
Link provider to invoices and accounts
Secure Messaging
HealthLink
Medical-Objects
Supported HL7 Message Formats
Message Media - SMS
Sinch MessageMedia - SMS
User and Group Management
USER
Disable a User Account
User(Staff member) overview
Create a new staff member
Staff Member Types
Disable a Staff Member
Password Security and Configuration options
Create a new user
Edit a user
Promote an Existing Staff Member to a Provider(Medical provider)
Edit a staff member
Lock/Unlock a User Account
GROUP
Add a Group
Groups
Group Privileges
Add a Staff Member
Groups - Location Based Setup
LDAP Interface
Permissions and what it enables
Public Report Management Privilege
Workflow
Custom Exports
Data Sets
Data Set Tables
Import Patient Data from CSV
Tasks Configuration
Trigger API - Referral conditions
Workflow
Workflow Controllers
Workflow Engine SMS
Data Producers & Data Retrievers
Lookup Tables
Metrics
Reports
Dataset Reports
Dataset Report Directory
Translations
Translate a field in CareRight
PRODA Configuration for your Organisation
TYRO
TYRO - Manage Terminals at a Location
TYRO - Manage Terminals for a Provider
Patient Portal
Patient Portal - Assessments
Branding Settings
Patient Portal - Overview
Patient Portal - Reverse Proxy
Patient Portal - Shared Content
Health Identifier Service and My Health Record Configuration
My Health Record
My Health Record Certificate and Settings
My Health Record Provider set up
Medications > Custom Drugs
My Health Record Audit Trail
Usage - Auditing and Logs
Error Logs
Patient setup
Location setup (MHR)
Online Booking
Online Booking Overview
Online Booking Set Up
Online Booking - Require Deposit
Online booking email template
Online booking fee setup
Tools and External Links
Postcodes
PRODA Configuration - HPOS - Connecting clinicians/providers to your service
Release Notes and Schema Changes
Archived Release Notes & Schema Changes
Archived Schema Changes
6.74.1 Schema Changes
6.56 - Schema Changes
6.70.2 Schema Changes
6.74.3 Schema Changes
6.70.1 Schema Changes
6.57 - Schema Changes
6.71 Schema Changes
6.75 Schema Changes
6.71.1 - Release Notes
6.57.1 - Schema Changes
6.71.2 Schema Changes
6.76 Schema Changes
6.58 - Schema Changes
6.71.3 Schema Changes
6.76.1 Schema Changes
6.59 - Schema Changes
6.71.4 Schema Changes
6.77 Schema Changes
6.60 - Schema Changes
6.71.5 Schema Changes
6.77.1 Schema Changes
6.71.6 Schema Changes
6.61 - Schema Changes
6.71.7 Schema Changes
6.77.2 Schema Changes
6.62 - Schema Changes
6.72 Schema Changes
6.72.1 Schema Changes
6.78 Schema Changes
6.78.1 Schema Changes
6.78.4 Release Notes
6.78.4 Schema Changes
6.81 Schema Changes
6.63 - Schema Changes
6.72.2 Schema Changes
6.72.3 Schema Changes
6.78.2 Schema Changes
6.64 Schema Changes
6.73 Schema Changes
6.78.3 Schema Changes
6.81.4 Release Notes
6.65 - Schema Changes
6.65.1 Schema Changes
6.80 Schema Changes
6.65.2 Schema Changes
6.65.3 Schema Changes
6.66 Schema Changes
6.67 Schema Changes
6.67.1 Schema Changes
6.67.2 Schema Changes
6.67.3 Schema Changes
6.67.4 Schema Changes
6.67.5 Schema Changes
6.67.6 Schema Changes
6.67.7 Schema Changes
6.67.8 Schema Changes
6.68 Schema Changes
6.68.1 Schema Changes
6.68.1.1 Schema Changes
6.68.2 Schema Changes
6.69 Schema Changes
6.69.1 - Schema Changes
6.70 Schema Changes
6.69.2 Schema Changes
6.69.3 Schema Changes
6.67.1 Schema Changes
6.79 Schema Changes
6.56 - Release Notes
6.67 - Statutory Reporting Changes
6.70.2 - Release Notes
6.74.1 Release Notes
6.70.1 - Release Notes
6.57 - Release Notes
6.71 - Release Notes
6.74.3 Release Notes
6.57.1 - Release Notes
6.75 Release Notes
6.58 - Release Notes
6.71.2 - Release Notes
6.76 Release Notes
6.59 - Release Notes
6.71.4 - Release Notes
6.76.1 Release Notes
6.60 - Release Notes
6.71.5 - Release Notes
6.77 Release Notes
6.61 - Release Notes
6.77.1 Release Notes
6.77.2 Release Notes
6.62 - Release Notes
6.72 - Release Notes
6.78 Release Notes
6.78.1 Release Notes
6.63 - Release Notes
6.78.2 Release Notes
6.64 - Release Notes
6.73 Release Notes
6.78.3 Release Notes
6.65 - Release Notes
6.79 Release Notes
6.85 Schema Changes
6.65.1 - Release Notes
6.78.5 Release Notes
6.80 Release Notes
6.84.3 Release Notes
6.84.4 Release Notes
6.84.5, 6.83.5 Release Notes
6.85.1 Release Notes
6.88 Release Notes
6.65.2 - Release Notes
6.86.1 Release notes
6.89.4, 6.89.5, 6.89.6, 6.89.7, 6.89.8, 6.89.9 Release Notes
6.90 Patch Releases
6.95 Schema Changes
6.98 Schema Changes
6.65.3 - Release Notes
6.66 - Release Notes
6.67 - Release Notes
6.67.1 - Release Notes
6.67.2 - Release Notes
6.67.4 - Release Notes
6.67.5 - Release Notes
6.67.6 - Release Notes
6.67.7 - Release Notes
6.67.8 - Release Notes
6.68 - Release Notes
6.68.1 - Release Notes
6.68.1.1 - Release Notes
6.68.2 - Release Notes
6.69 - Release Notes
6.69.1 Release Notes
6.70 - Release Notes
6.69.2 - Release Notes
6.69.3 - Release Notes
6.81 Release Notes
6.81.5 Release Notes
6.79.1 Release Notes
6.90.1 Schema Changes
6.81.1 Release Notes
6.93 Schema Changes
6.81.1 Schema changes
6.82 Release Notes
6.81.2 Release Notes
6.81.2 Schema changes
6.81.3 Release Notes
6.81.3 Schema Changes
6.81.4 Schema Changes
6.81.5 Schema Changes
6.82 Schema Changes
6.83 Release Notes
6.83 Schema Changes
6.84 Release Notes
6.83.1 Release Notes
6.83.1 Schema Changes
6.83.2 Release Notes
6.84 Schema Changes
6.83.3 Release Notes
6.84.1 Release Notes
6.83.4 Release Notes
6.84.1 Schema Changes
6.85 Release Notes
6.84.2 Release Notes
6.86 Release Notes
6.86 Schema Changes
6.87 Release Notes
6.86.1 Schema Changes
6.87 Schema Changes
6.87.1 Release Notes
6.87.1 Schema Changes
6.87.2 Release Notes
6.88 Schema Changes
6.89 Release Notes
6.88.1 Release Notes
6.87.4 Release Notes
6.89 Schema Changes
6.89.1 Release Notes
6.89.1 Schema Changes
6.89.2 & 6.89.3 Release Notes
6.90 Release Notes
6.89.4 Schema Changes
6.91 Release Notes
6.90 Schema Changes
6.92 Release Notes
6.91 Schema Changes
6.93 Release Notes
6.92 Schema Changes
6.94 Release Notes
6.95 Release Notes
6.94 Schema Changes
6.96 Release Notes
6.96 Schema Changes
6.97 Release Notes
6.97 Schema Changes
6.98 Release Notes
6.99 Release Notes
7.0.0 Release Notes
7.1.0 Release Notes
6.99 Schema Changes
7.0.0 Schema Changes
7.1.0 Schema Changes
7.2.0 Release Notes
7.2.0 Schema Changes
7.3.0 Release Notes
7.3.0 Schema Changes
7.4.0 Release Notes
7.5.0 Release Notes
7.4.0 Schema Changes
7.5.0 Schema Changes
7.6.0 Release Notes
7.7.0 Release Notes
7.8.0 Release Notes
7.6.0 Schema Changes
7.7.0 Schema Changes
7.8.0 Schema Changes
7.9.0 Release Notes
7.10.0 Release Notes
7.11.0 Release Notes
Assessment (Forms) Builder Guide
Assessment (Forms) Builder Window
Assessment (Forms) Details
Assessment Printing
Assessment Summary Display
Assessment Types
Considerations and Guidelines
Creating an Assessment (Forms) on Approval
Exporting and Importing Assessments
Managing Assessments
New Assessment (Forms)
Updating an Existing Assessment (Forms)
Assessments - Capturing Rich Text Clinical Notes via Journal Log
Event Trigger Script Processing
Import_data in the assessment
Designing Assessments
Available Assessment (Forms) Elements
Building Tables
HTML Formatting
Performing Calculations (Expression Language)
Sending an SMS via Assessments (Forms)
Using Show If Element to Hide Table Data
Warning - Using Required Fields
What clinical information integrates with Assessment and Letter writing
Assessment Triggers
Assessments - Perform an OPV and OEC
Assessment Pattern and Other attributes
Assessments - Restrict Access/update actions for Users
Assessments Building Basics
Assessment Automations
Assessment list overview
Troubleshooting/Diagnosis Guide
How to request an Assessment (Form) from Clintel
How to use Redmine
How to double check specification is correct for printing purposes.
How to Handle a Support Bundle
Videos
IHC - Day stay admission billing and claiming
Dashboard
Appointments and Calendar
Appointment Booking
Appointment Correspondences
Appointment Report
Appointment List
Procedure Appointment and Theatre List
Cases and Programs
Programs
Programs - Configurations
Programs - Patient Enrolment
Programs - Attendances
Programs - Perform Associated Assessments
Programs - SMS to program Enrolees
Programs - Waitlist
Correspondence
Events
Exports
Followups
Reconciliation
Imports
Billing and Claiming
Bedside Billing related to case management
Medical Specialist Billing Automation
Locations
Patient Search
Patient Record
Create Custom Patient Fields
Demo: Create Patient and Share assessments to a patient
Professional Contacts
Providers
Reporting
Tasks
Theatre Lists
Uninvoiced Admissions
Wait List
Workflow
Patient Intake Workflow
Nurse Visit Form Workflow
CareRight Navigation
Assessments(Forms)
Clinical Record
Contacts and Enquiries
Diagnosis and Problems
Document Management
Hospital Admissions
Statutory Reporting
PCOC - Configurations
Demo Hospital Day Surgery
Medication and Prescription
Pathology and Radiology
Referral
Wait list and Reservations
Tyro Transactions
PRODA
PRODA - Device Expiry
Minimum System Requirements
Dataset Reporting - Accounting - Data Dictionary/Terms
Online Payments with Stripe
Authorisation Requests and Signable Forms
Online Enquiries and Expressions of Interest
Full PDF Download
Home
Videos
Contacts and Enquiries