HC21 Forms

This article covers the following:

• HC21 Forms
• Printing MBS Codes for Accommodation Charges
• Updating Patient record with a Digital Signature for HC21 digital signing
• Advanced workflow: Splitting printing and merging HC21 forms

HC21 Forms

Generates a PDF of the HC21 Form, pre-populated with patient and admission data. This can then be printed.

Important Note: 

• Providers which are deemed to be a hospital need to be set up correctly so they appear (Providers → Medical Provider → Edit → set flag "is a hospital?" - see Edit a Provider).
• Digital signing of HC21 is available from CarRight version 6.89 see Digital Signing of HC21 setup

Printing MBS Codes for Accommodation Charges

When printing HC21 form for Admissions where the item code used for billing the accommodation is based on MBS items any related MBS item code needs to be printed in the MBS/Theatre section of the HC21 form. 

CareRight will detect when it is necessary to print this data and add it to the HC21 form

For example:

When a claim is for a single day admission length, the claim includes an Accommodation Segment (Service)and one of the following conditions is met for 

• Service Code Type is set to C
• Service Code Type is blank, and the Service Code is an MBS item number

When either condition is met then the service code is printed on the HC21 under the Theatre/MBS items section of the form. 

Updating Patient record with a Digital Signature for HC21 digital signing

Capturing and storing a patient's digital signature in CareRight and automatically transferring it to the HC21 form when printed can streamline the documentation process and improve efficiency. It helps eliminate the need for manual signatures on printed forms and reduces the chances of errors or missing signatures. This integration between CareRight and HC21 can enhance the overall patient experience and contribute to better record-keeping practices.

Permissions:

Authorised forms tab will only appear if your System Administrator has given you access.

Steps

1. Dashboard > Patient
2. Click Authorised Forms
3.  Click  New
4. Patient to sign using mouse also can be from a tablet/ipad
5. Click Create Authorised form to save

Note: When printing the HC21 it the signature field will automatically pulled the Patient signature.

Advanced workflow: Splitting printing and merging HC21 forms

When preparing a HC21 form, because the relevant fund does not support online claiming, if your system is configured with Split IHC Printing then you will have a number of points to generate a HC21 form, either partially or fully.

Step 1: Patient signature

Prior to the procedure, you may print the left hand side of the HC21 form for the patient to sign.

This can be either signed digitally, or printed and scanned into the patient record.

From the patient record, you can elect to download the HC21 form and will see:

Step 2: The relevant procedures occur

You admit, treat, discharge and invoice.

You prepare the IHC claim.

You are now ready to finalise the form.

The right hand side of the form may be accessed:

Sometimes, this may generate multiple pages if there are a large number of procedures.

Step 3: Form finalised

You can either:

• Load the paper template into a relevant printer, so the right hand side is printed onto the previously signed left hand side document. This results in a merged, complete form.
• Use a tool such as Adobe PDF Editor or PDFtk Pro to layer the two PDFs together.

Example: PDFtk Pro to merge PDFs together. If necessary, this tool allows you to split PDFs into individual pages, layer them, and recombine the results.