SMS

How to send messages to a patient via SMS, the sending window interface, sending a template SMS message and how to recall a scheduled SMS message.

Sending a Template SMS Message To send a template SMS message, that is an SMS message with predefined and fixed content, follow these steps: From the patient record. Select Correspondence . Click New SMS . Complete fields using the table b...

Sending a Custom SMS Message To send a Custom SMS message (where you type the content/message instead of selecting the templates) follow these steps: From the patient record, select Correspondence . Click New Custom SMS . Fill in the fields...

Checking Patient reply to SMS messages Find the patient, Click Correspondence. Select the INBOX  tab. If you are in the patient record, apply filter All Types or SMS  in specific O replies from the patient appear, click Show  on the r...

Recalling a Scheduled SMS Message If you schedule an SMS Message to send, it is possible to recall it (cancel sending) if you do so before the SMS message is sent.  A sent SMS message cannot be recalled. To Recall an SMS Message from the OUTBOX ...

Editing a draft SMS message You can do the following to a draft SMS Message: Review -Show Send it Delete it Add a Comment to it. You can perform these actions on a draft SMS message via the DRAFT tab in Correspondence: Click Corresponde...