Popular Articles

  1. Region Pricing

    Last Updated: 05/08/2020 in Systems Administration Guide Accounting, Billing and Claiming Accounting Region Pricing
    How to specify rate definitions for region pricing and how to edit an item's pricing.

  2. SMS Configuration 2: Set Up Appointment Triggers

    Last Updated: 05/05/2021 in Systems Administration Guide Appointments and Calendar Appointments and SMS
    How to create an appointment trigger, how to associate an SMS and a trigger and how to configure the appointment type.

  3. Lock/Unlock a User Account

    Last Updated: 27/02/2023 in Systems Administration Guide User and Group Management USER
    CareRight has three mechanisms to lock or disable a user account. The first: CareRight supports a maximum of 20 failed password attempts. If this is exceeded, an account is temporarily locked for a 20 minute period . The second: via Admin > User...

  4. Statutory Reports

    Last Updated: 17/12/2021 in CareRight User Guide Hospital Admissions Statutory Reporting
    Explanation of the concept of Statutory Reporting in CareRight, reporting criteria, initial setup, permissions and holding an admission from an extract.

  5. Patient SMS - Overview

    Last Updated: 13/11/2023 in CareRight User Guide Correspondence Correspondence via Patient SMS
    How to send messages to a patient via SMS, the sending window interface, sending a template SMS message and how to recall a scheduled SMS message.

  6. SMS Configuration 1: Create Message Types and Templates

    Last Updated: 23/04/2021 in Systems Administration Guide Appointments and Calendar Appointments and SMS
    How to create an SMS message type, how to create templates, how to set the default template and how to enable the SMS message type.

  7. Provider vs Medical Provider - Overview

    Last Updated: 15/05/2025 in CareRight User Guide Providers
    The concept of Provider and Medical Provider are different on the basis of available roles and access in CareRight. A provider  can / have access to Statutory Reporting Calendar Sessions Cases Secure Messaging Medical Provider  can / have ...

  8. Professional Contacts Overview

    Last Updated: 09/04/2021 in CareRight User Guide Professional Contacts
    Explanation of the concept of Professional Contacts in CareRight and how to access professional contacts.

  9. In Hospital Claims - Overview

    Last Updated: 15/08/2023 in CareRight User Guide Billing and Claiming Claiming IHC (In Hospital Claim)
    Explanation of the concept of In Hospital Claims in the CareRight system.

  10. Create Sessions for a Provider

    Last Updated: 12/04/2024 in Systems Administration Guide Appointments and Calendar Configuration and Setup
    Explanation of the concept of a Calendar Session and how to add calendar sessions for a provider.
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